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Accessibility

Accessibility

We want to make our website accessible to everyone. Your feedback will help us achieve this.

Despite our utmost care, it may happen that content, functions, or offers on our website are not fully accessible. To identify and eliminate existing barriers as quickly as possible, we offer you the opportunity to share your experiences with us here.

Please use the following form to inform us of any barriers you encountered while visiting our website. Whether it's technical issues, unclear content, or difficulties with use—all feedback is welcome.

Accessibility statement


1) Introduction

We are delighted that you are visiting our website and thank you for your interest.
Below you will find information on the accessibility of our online services.
We will inform you about this,
- what offers and features you can expect on this website,
- how you can use this offer and its features,
- which options for barrier-free use are available to you and - which authority is responsible for monitoring accessibility on this website.


2) Offer and functions of this website
This website is an online shop for the sale of goods and digital content. Goods, in this context, refer to physical items.
Digital content, on the other hand, refers to data or datasets that are created and provided in digital form.
Here you will find products that can be added to an electronic shopping cart and then ordered and paid for.
This website has a header and a footer menu.
The products we sell are listed in the header menu by category and can be accessed individually from there.
Each product is described on its own detail page with further information about its key features, scope of delivery, and total price. From there, it can be added to the electronic shopping cart.
Furthermore, the electronic shopping cart can be accessed via the header menu once you have added at least one product to it. From this shopping cart, the electronic ordering process can be initiated and completed.
In the footer menu you will find links to our legal notice with our
Contact information as well as information on the legal basis of our online offer, delivery and payment options, and links to other helpful service pages.


3) Explanations regarding the use of the service and its functions
3.1 Virtual Buttons
This website can be operated via virtual buttons.
3.2 Start, overview and detail pages
On the homepage, you will find a selection of available products in the central area. By interacting with a product presentation, you will be taken to the product details page.
You can navigate between the different product categories in the header menu.
After selecting a category, you will be taken to an overview page where all products in that category are displayed.
By interacting with a product presentation on the overview page, you will be taken to the product details page.
The product detail pages contain, in addition to all essential information about the product and the total price, a quantity selection element and a shopping cart button, if applicable.
If available, the desired order quantity can be specified via the quantity selection.
3.3 Electronic shopping cart
By clicking the shopping cart button, you add the product (possibly in the selected quantity) to the electronic shopping cart.
This electronic shopping cart can be accessed at any time via the header menu.
Here you can first review the added products. Using the corresponding buttons, products can be removed or, if applicable, the order quantity changed.
3.4 Electronic ordering process
After verification, you can complete the electronic ordering process by interacting with the corresponding buttons.
For this purpose, you will first be asked to enter your contact details (at least name, email address and delivery or billing address) via an input form.
Then, in the next step, you can choose between the available delivery and service options.
Finally, you can choose one of the available payment methods, enter the necessary payment details and complete the order.
The order becomes binding only when the designated button on the final order page is clicked. It is labeled "Buy," "Buy now," "Place order," or another clear and unambiguous phrase.
Before clicking this order button, you can use your browser's "Back" button to navigate back to the previous steps and/or cancel the order process at any time.
If you have chosen to pay using an online payment method, you will be redirected from the final order page to the payment provider's system to make the payment.


4) Legal requirements for accessibility
This website, as an online shop, is considered one of the "services in electronic commerce" and is characterized by an electronic ordering and payment option.
They are subject to special legal accessibility requirements.
In general, this website must provide features and procedures that are tailored to the needs of people with disabilities and enable usability with digital aids.
The online shop functions of this website are required for this.
- perceptible
- operable
- understandable and
- robust
be designed.
Visibility means that the information and components of the online shop are presented in such a way that they are easily perceptible to all users.
Usability requires that the functions of the online shop can also be used by users with limitations in mobility or understanding.
Comprehensibility requires that the information and functions of the online shop are logically structured, easily recognizable, and unambiguously labelled.
Robustness ultimately requires that the content and functions of the online shop can be used reliably and without restrictions, even when users employ digital tools.
Are there products for sale in the online shop that meet your own requirements?
Products subject to accessibility requirements must have information on accessible use provided, where available.


5) Available aids for barrier-free use
This website meets accessibility requirements through the following measures:
This website uses the "SEA Accessibility" application in its latest version to meet accessibility requirements.
The application provider's accessibility statement dated October 6, 2025 can be found below:


We are committed to ensuring accessibility for all our customers, including people with disabilities. We strive to make our website and services inclusive, user-friendly, and compliant with applicable accessibility standards.
This website uses various technologies to make it as accessible as possible at all times. We use an accessibility interface that allows people with certain disabilities to customize the website's user interface (UI) and adapt it to their personal needs.
Accessibility standards

Our website has been designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized worldwide as a benchmark for web accessibility and focus on creating content that is perceivable, operable, understandable, and robust.
Perceptible – Information and user interface components must be presented to users in a way that they can perceive.
Operable – User interface components and navigation must be operable.
Understandable – Information and the operation of the user interface must be understandable.
Robust – Content must be robust enough to be reliably interpreted by a wide variety of user agents, including assistive technologies.
We continue our efforts to constantly improve the accessibility of our website and services, as we believe it is our shared moral obligation to enable seamless, barrier-free and unhindered use for people with disabilities.


6) Competent supervisory authority
The following authority is responsible for monitoring accessibility on this website.
responsible:
Market surveillance agency of the federal states for the accessibility of products and
Services (MLBF)
Carl-Miller-Str. 6
39112 Magdeburg
Telephone: (+49) (0) 391 5676970
Email: kontakt@mlbf-sperrfrei.de

7) Disproportionate burden
We have done everything possible for our company by using the latest version of the AllAccessible app. Further adjustments would place a disproportionate burden on our company. Therefore, we have conducted an assessment in accordance with Section 17 of the German Federal Data Protection Act (BDSG) and informed our supervisory authority accordingly.

_______________________________________________
As of June 3, 2025, Karlskron
GRÜNSPECHT Naturprodukte GmbH, the management